The California Endowment funds and publishes a wide range of research, reports, and other documents to assist physicians and other health care providers in providing language access and culturally proficient health care services. Users can download materials from the Web site and also can order paper copies. To access this online collection, go to www.CalEndow.org and click on Publications/Program Areas/Culturally Competent Healthcare Systems. Below is a sample of the kinds of resources available there.
Interpreter Services Available from Medi-Cal Managed Care and HealthyFamilies Plans
This guide, available in several languages, helps Limited English speakers enrolled in the Medi-Cal Managed Care or Healthy Families plans navigate the health system to access care in their own languages. Interpreting services are free; this guide provides contact numbers and information for various health plans. Useful for medical offices and patients alike.
How to Choose and Use a Language Agency: A Guide for Health and Social Service Providers Who Wish to Contract with Language Agencies
There is a growing awareness of the importance of quality language services in supporting the needs of Limited English Proficient populations. This report explains what to look for in a language/interpreter agency, how to choose an appropriate provider, and what to expect from the service.
Language Access Solutions for OB/GYN Medical Practices
The American College of Obstetricians and Gynecologists, District IX California
The American College of Obstetricians and Gynecologists (District IX, California) explored approaches used by its physician members to communicate with patients without English language proficiency. From that project emerged practice and policy recommendations to promote use of language access practices that ensure accurate interpretation, confidentiality and adherence to medical ethics standards, while discouraging use of inappropriate methods.
Building Culturally Competent Health Systems in California
In March 2007, The California Endowment hosted a convening, "Building Culturally Competent Health Systems in California," held in Los Angeles. This document provides a summary of the convening's proceedings, sessions and panel discussions.
California Speaks: Language Diversity and English Proficiency by Legislative District
This report identifies the numerous languages (other than English) spoken at home by nearly 40 percent of Californians and notes the number of people speaking these languages in each Assembly and Senate district. It’s helpful in providing an analysis of language-access needs in specific geographic areas.
Interpreter Services Available from Medi-Cal Managed Care and Healthy
This guide, available in several languages, helps Limited English speakers enrolled in the Medi-Cal Managed Care or Healthy Families plans navigate the health system to access care in their own languages. Interpreting services are free; this guide provides contact numbers and information for various health plans. Useful for medical offices and patients alike.
How to Choose and Use a Language Agency: A Guide for Health and Social Service Providers Who Wish to Contract with Language Agencies
There is a growing awareness of the importance of quality language services in supporting the needs of Limited English Proficient populations. This report explains what to look for in a language/interpreter agency, how to choose an appropriate provider, and what to expect from the service.
Language Access Solutions for OB/GYN Medical Practices
The American College of Obstetricians and Gynecologists, District IX California
The American College of Obstetricians and Gynecologists (District IX, California) explored approaches used by its physician members to communicate with patients without English language proficiency. From that project emerged practice and policy recommendations to promote use of language access practices that ensure accurate interpretation, confidentiality and adherence to medical ethics standards, while discouraging use of inappropriate methods.
Building Culturally Competent Health Systems in California
In March 2007, The California Endowment hosted a convening, "Building Culturally Competent Health Systems in California," held in Los Angeles. This document provides a summary of the convening's proceedings, sessions and panel discussions.
California Speaks: Language Diversity and English Proficiency by Legislative District
This report identifies the numerous languages (other than English) spoken at home by nearly 40 percent of Californians and notes the number of people speaking these languages in each Assembly and Senate district. It’s helpful in providing an analysis of language-access needs in specific geographic areas.
